Backblaze Icon Missing from Menu Bar in Snow Leopard

Long story short, Backblaze is awesome!  Up until I lost my Backblaze icon from the menu bar in Mac OSX Snow Leopard.  I researched online a little and couldn’t find an easy method of fixing the issue.  With that nifty little icon missing, I worried if it were working at all – all those precious photos, video and digital memories gone?

By going into the Backblaze settings in your System Preferences, you can select the check box next to “Show Backblaze icon in the menu bar.”  However, every time I checked the box, the icon would not come back.  And upon return to the preferences, the box remained unchecked.  A mystery?  Yes, indeed.

Therefore, I contacted customer support and they gave me a quick and easy solution that made my day.  Try the following steps below to fix the mysteriously missing Backblaze icon from the menu bar in Snow Leopard.

  1. Click on the Finder
  2. Press Command + Shift + G
  3. Enter /Library/Backblaze in the text field and press “Go”
  4. Right click on the folder “bzdata” and Get Info (or press command + i)
  5. Change the permissions, so that all users have “Read & Write” permissions.
  6. Then click the gear icon and select “Apply to enclosed items..”
  7. If the Backblaze icon doesn’t show up on the menu bar, follow steps 1-3 again and this time double click “bzbmenu” and this will place the icon in the right spot.


  1. Marijn Eken on July 28, 2010 at 6:22 am

    Hey, thanks a lot. This happened to me to. Up until a few days ago I had that icon happily in my menu bar, until it suddenly disappeared. I too was worried at first wether things were still ok.

    I didn’t get to the point to contact support yet, but your post saves them the trouble of helping someone with the same problem.


    • Jon on July 28, 2010 at 8:15 pm

      You’re very welcome, glad to help!

  2. […] Backblaze Icon Missing from Menu Bar in Snow Leopard […]

  3. Thomas G on October 3, 2010 at 8:14 pm

    Thanks SO much for posting this. I, too, was getting frustrated by checking the box only to find it unchecked and no icon on the menu bar. This was an easy fix.

  4. Tyler on October 11, 2010 at 10:24 am

    Thanks for the tip. I have lost the icon several times and like you, I was worried backups weren’t taking place.